Shopping
Safely on the Net
According to the U.S. Department of Commerce,
over $300 billion in business will be conducted over the Internet during
the first decade of the new millennium.
HairBoutique.com has been doing business on the
Web since 1996. We do our very best to provide our online customers
with prompt and courteous service, excellent selection of products and
fast shipping. We guarantee same day shipping on all "in stock
items" that are ordered Monday through Friday until 2:00 pm
CST.
Because we want our online customers to have the very best shopping
experience possible, we have included some general tips to ensure that
your cybershopping experience with HairBoutique.com is a safe and
satisfying one.
Here are some tips to help ensure that your cybershopping experience
is a safe and satisfying one:
- Although HairBoutique.com is an Internet based company, we have a
physical location where we warehouse all the products that are offered
for sale in our online store. HairBoutique.com is located at 651
North Plano Road, Suite 401 in Richardson, Texas.
- If you have never shopped with us at HairBoutique.com we would like
to ask that you take a moment and visit our Policy Pages linked at the
bottom of our e-store's Marketplace section. Please review our
company's refund and return policies before you place an order. We
want all of our customers to be familiar and comfortable with how we
handle any potential problems you may have with your products or
services. We feel that if you take a few minutes before you
shop, to check out our policies, you will feel more comfortable
shopping with us and have a better overall experience.
- Protect All Of Your Passwords. Never give out your Internet
password. When creating a password, avoid using established numbers,
such as your house number, birth date, or your telephone or Social
Security numbers. Please never use the same password you use for other
accounts or sites.
- Leave Nothing to Chance. Be sure you have a thorough understanding
of everything involved before making an order with us. If you are
unclear on the price and any shipping and handling charges please send
us an email at CustomerCare@HairBoutique.com
or call us during normal business hours (Monday - Friday, 9-5 CST) at
1-866-4MY-HAIR (1-866-469-4247). We will do our best to help you know
the terms of any product or service guarantees.
- We will also do our best to notify you if for any reason a product
is out of stock or may take longer to be shipped out. We will do
our best to inform you of how long it will be before you receive your
order. Federal law requires that goods and services be delivered
within 30 days, unless a different delivery period is specifically
stated by the merchant.
- Guard Your Personal Information. Please only provide your credit
card information or Social Security number online in a secure
environment. At HairBoutique.com we follow all recommended steps to
guarantee security on our site.
- Keep a Paper Trail. Print out the Uniform Resource Locator (URL)
"address" of HairBoutique.com at http://www.hairboutique.com
when you are visiting us. The URL ensures that you are dealing
with the right company. It's also a good idea to print out a copy of
your order and confirmation number for your records from the email
that we send you confirming your order.
- Know Your Consumer Rights. The same laws that protect you when you
shop by phone or mail apply when you shop in cyberspace. Under the
law, a company must ship your order within the time stated in its ads.
If you decide to pay by credit card or charge card, your transaction
will be protected by the Fair Credit Billing Act. If you are not
comfortable entering your credit or charge card account number online,
please call it in to our company's toll free order number or fax it to
us.
- Please help us to help you. We do our very best to provide
clear and concise photos, images and descriptions on the products we
sell. If you are unsure if a product will meet your needs,
please email us at CustomerCare@HairBoutique.com
BEFORE you buy so that we can answer your questions. It is
always better to be sure before you order than have to worry about
dealing with returns after you receive a product.
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