|
For Questions about a Product
Find the product on our website and click the "Ask
a Question" link. Fill out the form with your question and submit.
If the product is not listed on our website then click
here to send a message to Customer Care.
For Questions about your Order
Log into your account. On the right hand sidebar, click
the Order/Return History link and find your order in the list. Click the order# of the order you wish to ask a question
about. Click the "Ask a Question" button at the bottom of the page. Fill out the form with your question and submit.
To Track your Order
Log into your account. On the right hand sidebar, click
the Order/Return History link and find your order in the list. Click the order# of the order you wish to track. If your
order has shipped there will be a tracking # on the Order Details page. Click the tracking # to track your order.
For Questions about your Return
Log into your account. On the right hand sidebar, click
the Order/Return History link and find your order in the list. Select Return in the dropdown list. Click the return#
of the return you wish to ask a question about. Click the "Ask a Question" button at the bottom of the page. Fill
out the form with your question and submit.
To Return your Order or Items from your Order
Log into your account. On the right hand sidebar, click
the Order/Return History link and find your order in the list. Click the order# of the order you wish request a return.
Click the 'Request a RMA#' button. Select the reason for the return in the dropdown list and give a detailed reason for
your return. Select the products you wish to return and submit the form. All return requests will be reviewed and a RMA#
will be issued by e-mail.
For General Questions
Click Here
to send a mesage to Customer Care.
Business Hours
Monday thru Friday, 9-5 PM CST. Closed on all major United States Holidays
including Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day and New Years Day.
We will do our best to publish our special Holiday schedules in advance
on our site.
Our Address
651 N. Plano Rd., Suite 401
Richardson, Texas 75081
(Our apologies........ we don't accept walk-in customers)
Our Phone Numbers
Orders: 1-866-469-4247 (toll free) or 972-231-2498 (Mon-Fri 9-6
CST)
Fax: 214-853-4837
| 
